EU citizens and residents have the right, protected by law, to ask all EU institutions for documents and to receive answers within 15 working days. is an online platform for citizens to send access to documents requests directly to EU institutions.

Registered users can simply send a request for EU documents through the website. The website forwards this request to the specific EU institution, body, office, or agency identified in the request. When the response is received, it is automatically published on and submitters will also be notified. The website also provides guidance on formulating good requests and provides information on the possibility to challenge an EU institution disclosure decision.